Crash reports
Enhance your tech stack with our Crash reports. When connected with session recordings, they allow you to see exactly where a crash occurred, including which user interaction preceded it. One recording is worth 1,000 QA reproductions.
See what triggers a crash without QA documentation
Smartlook’s crash reports feature includes everything from well-known crash analytics tools with a smart addition — session recordings.
Click the “Play” button above your stack trace to watch recordings of sessions where a particular crash occurred. See what happened in the moments leading up to a crash and fix it with ease.
Made by developers for developers
Session recordings add context to every crash that occurs, saving developers precious time. See what precedes a crash and fix it without prior QA crash reproduction.
Spot and fix the crashes that frustrate the majority of your users. Check the stack trace to see which version of your app is prone to a particular crash, and which users experienced it.
Part of the mobile app analytics ecosystem
Similar to session recordings, funnels, heatmaps, and events, the crash reports feature is an integral part of Smartlook.
No need to worry about changing your whole tech stack.
Everything’s in one place, in one tool.
Crash reports are ideal for:
Developers
Crash reports connected with session recordings make life and work easier. See why a crash occurred and what preceded it, and stop sifting through QA documentation.
Fix crashes with ease
QAs
Spend more time focusing on the quality of your app and less time replicating and documenting crashes. Our session recordings will take care of it.
Stop replicating crashes
POs
Understand user pain points to create a product they enjoy. Check which crashes bother your users the most and make data-backed decisions regarding the future development of your product.
Make data-driven decisions
Customer
Support
Don’t wait for your users to explain it to you. Simply watch user recordings to understand their actions in the moments prior to a crash.
Understand your users better
See why our clients love us
I first heard about this tool in a digital marketing agency conference it’s like turning on a video recorder on your website.
Works on both web and mobile app. The price is a much better value compared to alternative solutions. Easy to use and excellent customer support.
Very easy implementation. The heatmap tool is very useful in particular. It literally lets you watch what your visitors do, where they click, what they type, etc.
