Session recordings
See what users do on your website or app and understand why they don’t take the action you want them to.
Always-on session recordings
Session recordings, aka session replays, are the best way to see how users really interact with your website or mobile app–from a click, to a tap, to a scroll.
See where visitors are getting angry, lost, or confused. Uncover bugs and errors and understand users’ pain points in a couple of seconds, rather than in a pile of support messages.
Session recordings are ideal for:
Digital
Marketers
Verify that changes to landing pages help increase conversion rates.
See where they drop off the user journey.
UX
Designers
Ensure a smooth user experience by seeing what exactly confuses your users.
Save on user testing costs.
Product
Managers
Understand how users really use your product and the reason behind low or high feature adoption.
Create a product users will love.
Customer
Support
Avoid awkward back-and-forth with customers when trying to replicate and fix an issue.
Connect tickets to specific recordings.
The complete guide to session recordings
Get all the answers to what, why, and how session recordings can improve web and mobile apps.
What our customers say
“The considerable advantage of Smartlook was the option of filtering visitors that are tracked. Instead of trying to make sense out of tens of thousands of sessions, experts in the company could now watch 10 or 20 sessions to grasp the problem. Using only a small part of all recordings is saving money and time for many people in the company.”
Starting is faster than you think
Book a demo with our experts and see how Smartlook can help all of your teams
